Terms and conditions

Terms and Conditions

Last Updated: [Date]

Welcome to EntrenchMerch. These Terms and Conditions govern your use of our website [EntrenchMerch.bigcartel.com] and the purchase of products from us.

By accessing our Site or making a purchase, you agree to these Terms. Please read them carefully.

1. General Information

By accessing or using our Site, you agree to comply with and be bound by these Terms and all applicable laws.

If you do not agree, please do not use this Site.

We reserve the right to modify, update, or replace any part of these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

2. Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction) to use this Site or make purchases.

By placing an order, you confirm that all information you provide is true and accurate.

3. Products and Availability

We make every effort to display products accurately, including descriptions, colors, and pricing. However, slight variations may occur.

All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

4. Pricing and Payment

  • All prices are listed in [£], and applicable taxes or shipping fees will be displayed at checkout.
  • We accept [Visa, MasterCard, PayPal, Apple Pay].
  • By submitting your payment information, you authorize us (or our payment processors) to charge the total order amount.
  • We reserve the right to correct any pricing errors, even after an order has been submitted.

5. Shipping and Delivery

  • Orders are processed within [1-2 days] after payment confirmation.
  • Delivery times may vary depending on your location and shipping method.
  • We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.
  • You are responsible for providing accurate shipping information; we are not liable for lost packages due to incorrect addresses.

6. Returns and Refunds

Our Return Policy forms part of these Terms.

  • Items may be returned within [7] days of delivery if they are unused, unworn, and in their original packaging.
  • Certain products (e.g., Pre Owned items) may be non-refundable.
  • To request a return, please contact [[email protected]].
  • Refunds will be issued to the original payment method once the item is received and inspected.

7. Intellectual Property

All content on this Site — including text, images, logos, graphics, and product designs — is the property of [EntrenchMerch] or its licensors and protected under copyright and trademark laws.

You may not reproduce, distribute, or exploit any content without our prior written consent.

8. User Accounts

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts at our discretion.

9. Prohibited Uses

You agree not to use the Site for:

  • Any unlawful purpose;
  • Collecting personal data of others;
  • Uploading malicious code or viruses;
  • Infringing upon intellectual property rights;
  • Harassing, abusing, or discriminating against others.

10. Limitation of Liability

To the fullest extent permitted by law, [EntrenchMerch] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

Our total liability shall not exceed the total amount paid by you for the product(s) in question.

11. Indemnification

You agree to indemnify and hold harmless [EntrenchMerch], its affiliates, employees, and partners from any claims or demands arising out of your use of our Site, violation of these Terms, or infringement of any third-party rights.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third parties.

13. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy link] for information on how we collect, use, and protect your personal data.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [United Kingdom], without regard to its conflict of law principles.

15. Contact Information

If you have questions about these Terms, please contact us at:

📧 [[email protected]]