Returns and refunds

No Returns Policy for Pre-Owned Items

Effective Date: [Insert Date]

At EntrenchMerch, we take pride in offering quality pre-owned merchandise. To maintain the integrity and value of our products, all sales of pre-owned, used, or secondhand items are final.

Policy Details

  • No Returns or Exchanges:
  • All pre-owned items are sold “as is.” We do not accept returns, exchanges, or refunds for any pre-owned merchandise once the sale is complete.
  • Inspection Before Purchase:
  • Customers are encouraged to thoroughly inspect and test pre-owned items before purchase to ensure satisfaction with their condition and functionality.
  • Condition Disclosure:
  • We make every effort to accurately describe and photograph the condition of all pre-owned items. Any known defects, wear, or irregularities will be clearly stated at the time of sale.
  • Warranty:
  • Unless explicitly stated otherwise, pre-owned items are not covered by any warranty—express or implied.
  • Exceptions:
  • The only exceptions to this policy are cases of misrepresentation or error on our part (e.g., incorrect item shipped). In such cases, please contact us within 7 days of receiving your order.